The meaning of a communication is the response you get

The meaning of a communication is the response you get

George Bernard Shaw said, “The problem with communication is the illusion that is has been accomplished.” Isn’t that so true in lots of different ways?

In any communication, the listener will necessarily delete, distort and generalize the information that the speaker has already deleted, distorted and generalized. Remember playing the game of ‘telephone’ as a kid? One child would whisper in another’s ear a short story and that child would pass it on around the circle until it ended up back with the first child. It was so much fun to see how the story had changed!

As an excellent communicator, be flexible in your communication. Take any and all responses from the listener as feedback and calibrate this to the result you intended. If you didn’t get the result you wanted then adjust your communication.

BE Amazing,

-Lane