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Monday, March 16, 2009

Effective Communications

Last Friday evening I spoke to a group of about 30 people on Effective Communications. It was a great time! We got through a tremendous amount of information in just a couple of hours.

Communication is so important in our everyday lives. You are always communicating even when you think you are not! Well... I figure if you are always communicating then perhaps you should do so on purpose. ;-)

A study done many years ago by Dr. Ray Birdwhistle published in his book Kinesics in Context (1970) revealed that the words we speak only make up 7% of our intended communication. The remaining 93% of your intended communication is contained in your body language and your tone of voice.

Now, knowing this little tidbit of information, you can begin to create a more powerful, more effective communication. How? Very easy... just hold in your mind the best possible outcome for saying what you are saying.

Think about this for a minute. If you must deliver some news that is not good, and you slump your body, put a grimace on your face and lower your voice; that will actually amplify the feelings of "how bad" things are. It is possible to deliver not good news from a place of confidence, courage and compassion.

Hold you head up, shoulders up, speak confidently, and with heart. Whether the listener chooses to receive your message with good or not good emotions is their choice. You however will have created the best possible condition for them to receive your communication in an empowered, effective way - just as you intended it!

BE Amazing,
-Lane

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